Support

If you can't sign in, try resetting your password from the sign-in screen. If you used Sign in with Apple, make sure you're signed in with the same Apple ID you used to create your ProgressRx account. Still stuck? Email johnsmith@recreateapp.com and we'll help.

Open ProgressRx, go to Settings, and choose Delete account. If you'd rather have us handle it, email johnsmith@recreateapp.com from the address on your account and we'll process the deletion. Some information may be retained briefly for backups, security, or legal purposes, as described in our Privacy Policy.

Subscriptions are managed by Apple. Open the iOS Settings app, tap your name to open your Apple ID, then choose Subscriptions and select ProgressRx. From there you can change plan, cancel, or view your renewal date. ProgressRx cannot directly cancel an Apple-managed subscription on your behalf.

If you previously purchased a subscription with the same Apple ID, open ProgressRx, go to Settings, and choose Restore purchases. Make sure you're signed in to the App Store with the Apple ID used for the original purchase.

You can turn reminders on or off inside ProgressRx, in Settings. You can also manage notification permissions in iOS Settings > Notifications > ProgressRx. Turning notifications off does not affect your ability to use the rest of the app.

For information about how we handle your data, see our Privacy Policy. For data export or deletion requests, email johnsmith@recreateapp.com from the address on your account.

No. ProgressRx is a wellness and tracking app and is not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease, and it is not a substitute for the guidance of your clinician. For medical questions, please contact your healthcare provider. In an emergency, call your local emergency number.